Klager og håndhevelse

PEGIs klagenemnd og håndhevelseskomite har de siste årene behandlet en rekke tilfeller der klassifiseringen av et spill eller kriteriene som definerte denne klassifiseringen, krevde ytterligere etterforskning eller en diskusjon. En ad-hoc-komite fra AHCB behandler klager som sendes inn av forbrukere eller utgivere om en aldersanbefaling, mens håndhevelseskomiteen har oppsyn med overholdelsen av bestemmelsene i PEGIs etiske retningslinjer. 

Beslutninger som tas av disse komiteene, videresendes automatisk til PEGIs ekspertgruppe. Dette sikrer at feil, feiltolkninger eller uoverensstemmelser i PEGI-kriteriene korrigeres, og at den samme situasjonen ikke oppstår flere ganger. Denne tilnærmingen har redusert antall saker over tid og betydelig forbedret effektiviteten til PEGI-kriteriene.   

2023:

  • Diablo Immortal (Activision Blizzard)
  • Hunt: Showdown Bounty Hunter - Limited Edition (Plaion)

Both games were published in 2022 and although they contain paid random items (like loot boxes or card packs), this was not disclosed to PEGI when the games were submitted for a rating license. Since this amounts to a violation of the rules described in the PEGI Code of Conduct, the PEGI Enforcement Committee sanctioned both companies with a fine of 5000€. The companies had also taken immediate action to update relevant store listings and marketing materials.

2022:

  • 80 Days and Overboard! (United Games Entertainment) : PEGI 18 opprettholdt

The game is a text-based adventure game which was given a PEGI 18 rating for simulated gambling. The publisher appealed the decision and claimed that the context in which the simulation of gambling takes place makes the game fall short of the criterion. The AHCB disagreed and said that the game essentially teaches the rules of a game that can be played in casinos, which is accurately matches the text of the applicable criterion. 

2021:

  • Ruined King (Riot Games) : PEGI 16 opprettholdt 

The game contained an execution-style killing, which was deemed unsuitable for PEGI 12. Publisher Riot Games appealed the decision on the grounds that the context in which the killing took place made it suitable for younger players. The AHCB upheld the decision by the PEGI Administrators citing that context is not a factor in applying a classification criterion or awarding an age rating.

2020:

  • Stardew Valley (Chucklefish / 505 Games) : endret fra PEGI 7 til PEGI 12 

When the game was originally submitted, a particular portion of the game displaying casino games (blackjack and slot machines), was not disclosed and therefore not included in the original content assessment. A more recent review revealed that this content was present in the game, resulting in an override of the original rating. 

 

  • Olympic Games Tokyo 2020 (SEGA) : PEGI 12 opprettholdt

The publisher argued that the rating should be PEGI 7 because the game includes arcade-style gameplay, the violence is not comparable to fighting games like Streetfighter, and the game provides a less visceral experience compared to other sports games.

The AHCB decided to uphold the PEGI 12 rating because it was based on the realistic depictions of violence in boxing and judo, as described in the criterion "depictions of sporting action showing violence". The fighting is often detailed in slow motion, including multiple instances of hard punching, while accompanied by sound of fighters suffering pain.

2019:

Ingen saker

2018:

Ingen saker

2017:

  • ARMS (Nintendo) :PEGI 12 opprettholdt 

ARMS is a fighting game in the beat ‘m up genre. The gameplay revolves around hand-to-hand combat. The criterion outlined in question 33 of the PEGI questionnaire was deemed inapplicable, as the helptext of question 33 explicitly refers to question 22 in the case of beat ‘m up (“If the game focuses solely on hand to hand combat (‘beat em up’ genre), question 22 may be more appropriate (e.g. Dragon Ball Z, Street Fighter, King of Fighters, etc)”).

The AHCB concluded that question 22 is more appropriate for this game (Depictions of non-realistic looking violence towards human-like or animal-like characters). The rating of PEGI 12 (Violence) was upheld.

  • Destiny 2 (Activision) : PEGI 18 opprettholdt 

The AHCB agreed with the PEGI administrator that due to a character  being restrained while violence is taking place, it meets the criteria for questions 1 and 3 in the PEGI questionnaire. Question 1 explicitly mentions ‘physical torture’, while question 3 explicitly mentions ‘violence toward defenceless human-like characters.’ Both questions apply correctly, resulting in the PEGI 18 classification.

2016:

Ingen saker

2015:

Ingen saker

2014:

  • Surgeon Simulator (Bossa Studio) : PEGI 18 opprettholdt 
  • Infinity 2 (Disney Interactive) : endret fra PEGI 12 til PEGI 7

2013:

  • Spellforce 2 (Nordic Games) : endret fra PEGI 16 til PEGI 12 
  • Way of the Dogg (505 Games) : PEGI 16 opprettholdt 
  • Draw Slasher (Mass Creation) : PEGI 16 opprettholdt 
  • Battlefield Heroes (Electronic Arts) : PEGI 16 opprettholdt 

2012:

  • Alan Wake (Microsoft Studios) PEGI 18 opprettholdt 
  • NHL 13 (Electronic Arts) : endret fra PEGI 16 til PEGI 12 
  • LEGO Star Wars III: The Clone Wars (Activision) : PEGI 7 opprettholdt

2011:

  • Inazuma Eleven 2: Firestorm (Nintendo) : PEGI 12 opprettholdt 
  • Sims Medieval (Electronic Arts) : endret fra PEGI 16 til PEGI 12 
  • Diablo III (Activision) : endret fra PEGI 18 til PEGI 16 

2010:

  • Metroid Other M (Nintendo) : PEGI 16 opprettholdt 

2009:

  • Suske en Wiske: de Texasrakkers (Foreign Media Games) : endret fra PEGI 12 til PEGI 7 
  • Scrabble 2009 (Ubisoft) : endret fra PEGI 16 til PEGI 12 
  • Barbie & 3 Musketeers (Activision) : endret fra PEGI 12 til PEGI 7 

2008:

  • Star Wars: Clone Wars (Activision) :PEGI 12 opprettholdt 
  • Piraten - Volle Breitseite (Hamburger Medien Haus) : endret fra PEGI 7 til PEGI 3
  • LEGO Indiana Jones (Activision) : endret fra PEGI 12 til PEGI 7
  • Animal Crossing (Nintendo) : endret fra PEGI 12 til PEGI 7 

2007:

  • Zack & Wiki (Capcom) : endret fra PEGI 12 til PEGI 7 
  • Test Drive (Atari) :endret fra PEGI 3 til PEGI 12 
  • Power Rangers (Disney Interactive Studios) :PEGI 12 opprettholdt 
  • Pokémon Battle Revolution (Nintendo) : PEGI 7 opprettholdt 
  • Global Conflict Palestine (DTP Entertainment) : endret fra PEGI 16 til PEGI 12 
  • Scrabble 2007 (Nintendo) : endret fra PEGI 12 til PEGI 3 

2006:

  • Trauma Center (Nintendo) : endret fra PEGI 7 til PEGI 12 
  • Kirikou (Emme) : PEGI 7 opprettholdt 
  • Shrek 3 (Activision) : endret fra PEGI 12 til PEGI 7
  • Need for Speed: Most Wanted (Electronic Arts) :endret fra PEGI 7 til PEGI 12 

2005:

Ingen saker

2004:

  • Atlantis 3 (DreamCatcher) : endret fra PEGI 3 til PEGI 12